Booking Information

Useful information about your holiday in Radstadt, Salzburger Land

Check-in: from 2 pm to 9 pm

Check-out: until 10 am

You can park your car in the short-term parking zone.
This zone is valid from 8 a.m. to 12 p.m. and 2 p.m. to 6 p.m. (Mon-Fri) and 8 a.m. to 12 p.m. (Sat).
Parking is metered only! (Parking time: 90 minutes)
Underground parking spaces can be booked for an additional charge of €10 per day/space.
Public parking spaces are located approximately 200 meters from the hotel and are free of charge.

All our rooms are equipped with a bathtub or a shower, WC, hair-dryer, television, room-safe and a telephone.

For your comfortable stay with us you can use the following amenities:

  • Wellness and spa area
  • Sunbathing terrace
  • Lobby
  • Hotelbar
  • Conference room
  • Bike storage room
  • Ski storage room
  • Ski boot heating
  • Fitness room
  • WiFi
  • Underground parking (€ 10,- per car/day)
  • Room safe

Our hotel is a non-smoking business. We ask for your understanding.

Morgens verwöhnen wir Sie mit einem reichhaltigen Frühstücksbuffet. In unserem Café-Restaurant (ganztags geöffnet) verwöhnen wir Sie mit hausgemachten Mehlspeisen, Eis, Kaffee, hausgemachten Limonaden und frisch zubereiteten Speisen.

Unser Café-Restaurant hat einen Tag pro Woche geschlossen. (im Sommer 2 Tage). Frühstücksservice wird jeden Tag angeboten. Gerne beraten wir Sie bezüglich umliegender Restaurants.

At the daily fresh breakfast buffet you will find:

  • various pastries (gluten-free upon request)
  • Sweet jams and honey
  • Succulent ham, savory sausages and cheeses
  • Fresh fruit
  • Healthy muesli and organic yogurt from Hundsalzhof in Flachau
  • Vitamin-rich fruit juices
  • Egg dishes
  • Antipasti
  • Free coffee machine
  • Large selection of Dallmayr teas
  • Lactose-free, vegan, and vegetarian products
  • And much more.

The hotel is located in the middle of the town square in Radstadt, a nice, little city with great history.

 

  • À la carte restaurant
  • Bus stop right in front of the hotel
  • Different cafés, pubs and restaurants close to the hotel
  • Tourist information (40 m)
  • Bakery (60 m)
  • Sportshops, shoes & apparel store (100 m)
  • Post office (200 m)
  • Cross country track (2,5 km)
  • Ski region Radstadt-Altenmarkt (3 km)

We are happy to provide a crib and high chair.

We charge € 15,- per stay for the crib, including bed linen and towels.

We have a laundry service (at extra charge) available for you. Bathrobes and bath towels for you to use in the wellness area are in your room for the duration of your stay.

Relax on our sunbathing terrace with a great view on the town square and the surrounding mountains while enjoying a cup of coffee and homemade pastries.

The ski bus stop for the Radstadt-Altenmarkt ski area is located right in front of our hotel in the center of Radstadt. The ski bus stop for the surrounding ski areas is located 200 meters away at the post office. With a valid ski pass, you can use the buses free of charge.

Spend revitalizing hours in our lovingly designed wellness area with its spacious sauna landscape. Work up a sweat either in our Swiss stone pine saunas (90°C and 60°C) or in the fitness room. Relax in the soothing steam bath or unwind in the relaxation room with comfortable loungers. Experience showers and a Kneipp pool will get your circulation going.

Opening hours daily from 3:30 p.m. to 8 p.m.

In summer, reservations are required!

Pets are welcome upon request (surcharge of €14 per day, excluding food). To avoid disturbing the harmony of other guests, we ask that you keep your four-legged friend on a leash at all times. They are not permitted in the dining room.

In our hotel WiFi is available in all rooms and in the restaurant.

Prices do not include the local tax. This amounts to €1.90 per person aged 15 and over, per night. A mobility tax will be introduced in May 2025. This will amount to €0.50 per person/night for guests aged 15 and over. Mobility Tax: Our guests receive a "Guest Mobility Ticket" that allows them to use all public transport throughout the state of Salzburg free of charge. This also includes arrival and departure (from the Salzburg border).

Discounts per child per day in parents' room:

Prices include breakfast

  • Crib on request € 15,- per stay
  • Children 0-2 years: free in parents' bed
  • Children 3-7 years: € 42,-
  • Children 8-11 years: € 45,-
  • Children 12-14 years: € 48,-
  • Children 15-17 years: € 50,-

We ask for your understanding that a surcharge of € 20,- – € 45,- (depending on the season) is charged for a double room for single use.

We ask for a deposit to fix your reservation. The balance will be paid on arrival. We accept Cash, EC-Card, Visa, Mastercard an AMEX.

 

  • IBAN: AT772040405501250075
  • BIC: SBGSAT2S

Of course, it’s possible that you’re unable to start your trip for any reason, or that you have to leave early.

Cancellation fees apply for cancellations, late arrivals, and early departures. In these cases, we recommend taking out travel insurance, such as European Travel Insurance.

Here you can find the included benefits of Hotel Cancellation Premium.

We’d be happy to arrange insurance for you!

 

Cancellation of rooms are only valid in written form!

The right of withdrawal § 18 Abs. 1 Z. 10 FAGG is not brought to execution, the general terms and conditions of the hotel business apply instead.

  • Up to 21 days before arrival you can cancel without charge.
  • If you cancel 20 – 11 days before arrival we charge you 60 % of the total amount of the reservation.
  • If you cancel 10 – 4 days before arrival we charge yuo 75 % of the total amount of the reservation.
  • If you cancel within 3 days before arrival, at late arrival or early departure we will charge you 90 % of the total amount of the reservation.

All prices are in EURO. We reserve the right that errors and mistakes can occur.